Terms of Service

1. User's Acknowledgment and Acceptance of Terms

By using any GMB Agency services ("Services"), you agree to be bound by the following Terms of Service ("Terms"). The company that operates GMB Agency is Google My Business Agency. We reserve the right to change or amend these Terms at any time without notice.

We encourage you to review these Terms regularly, as your continued use of the Services will confirm your acceptance of the revised Terms. If you do not want to be bound to these Terms, please do not sign up for the Services.

BY USING THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, PLEASE EXIT THE SITE NOW. YOUR REMEDY FOR DISSATISFACTION WITH THIS SITE OR ANY SERVICES IS TO STOP USING THE SITE AND/OR THE SERVICES.

Your agreement regarding compliance with these Terms becomes effective immediately upon your use of this site.

2. Membership

Registration: To fully use our Services, you must register as a client by providing accurate contact and billing information. You may not use someone else’s information without permission.

Emails: The primary means of communication between you and GMB Agency will be through email. You acknowledge that we may use your email to notify you of service updates, billing issues, company news, and account status changes. We are not responsible if you fail to read our emails.

Account Security: You must safeguard the confidentiality of your login credentials and all provided access details (e.g., Google Business Profile logins). You are responsible for all activities that occur under your account. GMB Agency will not be held responsible for unauthorized account access.

3. Account Ownership

If you sign up on behalf of your employer or client, that entity is the account owner. You warrant that you have the authority to bind your employer or client to these Terms.

You may transfer account ownership by notifying us and updating the account information. Once transferred, you relinquish all rights to the account.

In case of disputes, GMB Agency reserves the right to determine rightful account ownership or temporarily suspend the account until resolution is reached.

3. Account Ownership

If you sign up on behalf of your employer or client, that entity is the account owner. You warrant that you have the authority to bind your employer or client to these Terms.

You may transfer account ownership by notifying us and updating the account information. Once transferred, you relinquish all rights to the account.

In case of disputes, GMB Agency reserves the right to determine rightful account ownership or temporarily suspend the account until resolution is reached.

4. Payments & Refunds

GMB Agency offers optimization packages and ongoing management services. If a subscription is purchased, your payment method will be charged automatically every billing cycle.

• No Refunds: We do not issue partial or full refunds once work has begun, due to the immediate allocation of resources.

• Modifications: We reserve the right to change pricing or service terms at any time, with updates reflected on our website.

If you do not wish to continue, you must cancel your subscription at least 7 days prior to your next billing cycle.

5. Termination and Cancellation of Service

You may cancel Services at any time by notifying GMB Agency. Cancellation requests must be submitted at least 7 days before your next billing date to avoid additional charges.

We reserve the right to suspend or terminate Services for violations of these Terms or at our discretion.

6. Disclaimer of Warranties

ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Service availability, timeliness, or error-free performance.

• Results from using the Services (e.g., specific rankings, leads, or revenue).

• Quality or reliability of third-party products, services, or platforms (e.g., Google, Yelp).

You understand that results may vary due to factors outside our control, such as algorithm changes, competition, and user behavior.

7. Limitation of Liability

IN NO EVENT SHALL GMB AGENCY OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE OUR SERVICES.

Our total liability will not exceed the amount you paid for Services in the three (3) months prior to the claim.

8. Indemnification

You agree to defend, indemnify, and hold harmless GMB Agency, its employees, and affiliates from any claims, damages, or expenses (including attorney’s fees) arising out of your use of the Services, your breach of these Terms, or your violation of third-party rights.

9. International Use

Although this site may be accessible worldwide, we make no representation that Services are appropriate or available for use outside the United States. You are responsible for compliance with local laws in your jurisdiction.

10. Termination of Use

We may, at our sole discretion, terminate or suspend your access to all or part of the Services, with or without notice, for any reason, including but not limited to violation of these Terms.

11. Notices

All notices must be in writing and may be sent via email or conventional mail.

• Notices to GMB Agency: support@googlemybusiness.com

• Notices to you: Sent to the email address on file for your account.

We may also broadcast system notices through the site, which will constitute official notice at the time of sending.

12. Entire Agreement

These Terms constitute the entire agreement between you and GMB Agency concerning your use of the Services and supersede all prior agreements.

Any attempt to alter these Terms is void unless agreed to in writing by both parties.

13. Miscellaneous

• These Terms shall be governed by the laws of the State of Florida.

• Any cause of action must be filed within one year after the cause arises.

• We are not responsible for service interruptions caused by events beyond our reasonable control.

• Failure to enforce any provision of these Terms does not constitute a waiver of that provision.